PRIVACY POLICY
IN
THIS
SECTION
YOU
WILL
FIND
INFORMATION
RELATING
TO
OUR
TERMS
AND
CONDITIONS
OF
OUR
WEBSITE
AND
OUR
DATA
PROTECTION
AND
PRIVACY
POLICY
FOR
WEBSITE VISITORS AND MARKETING SUBSCRIBERS.
The information you need to know about us
We
are
Ayres
Engineering,
collectively
referred
to
as
“
COMPANY”
(‘we’
or
‘us’
or
‘our’)
and
we
are;
Located
at
Address:
Werrar
Farm, Stag Lane, Newport, Isle of Wight PO30 5TU United Kingdom. Our Email address; info at ayreseng dot com
Website visitors & email marketing
We
confirm
that
we
will
comply
with
the
provisions
of
the
GDPR
and
the
Data
Protection
Act
2018
when
processing
personal
data and that we have appropriate security measures in place.
COMPANY
is
committed
to
protecting
the
privacy
of
our
website
users
and
those
who
consent
to
receive
marketing
emails
where
this
option
is
available.
This
policy
explains
how
your
personal
data
is
processed
within
the
business
in
accordance
with
the
GDPR
and Data Protection Act 2018:
Personal data we collect
We
may
collect
the
following
basic
information
from
those
who
visit
our
website.
COMPANY
use
a
third-party
service,
Google
Analytics,
to
collect
standard
internet
log
information
(your
IP
address,
browser,
location,
length
of
visit,
pages
viewed
and
type
of
device)
and
details
of
visitor
behaviour
patterns
(where
you
joined
our
site
from,
the
path
you
take
through
our
site
and
where
you
leave).
We
do
this
for
the
legitimate
business
purpose
of
monitoring
the
number
of
visitors
to
the
various
parts
of
the
site
and
engagement
levels,
which
in
turn
enables
us
to
make
improvements
to
our
online
visitors
experience.
This
information
is
only
processed
in
a
way
which
does
not
identify
anyone
(Anonymised).
We
do
not
make,
and
do
not
allow
Google
to
make,
any
attempt
to find out the identities of those visiting our website.
How long do we keep your data for?
We
keep
your
personal
information
in
line
with
our
data
retention
policy
dependant
on
the
medium
by
which
the
data
was
provided,
the
details
for
each
is
mentioned
below.
This
means
that
we
will
remove
data
which
we
have
collected
directly
from
you
from
our
systems
if
we
haven't
had
any
direct
contact
with
you
in
line
with
the
stated
period.
For
data
provided
to
us
by
our
clients
and
3rd
parties,
we
will
retain
this
data
in
line
with
our
Document,
Records
&
Data
Control
Procedure,
where
some
project-based
information, including business contact details, can be held indefinitely.
In
certain
circumstances,
we
have
a
statutory
obligation
to
keep
your
personal
information
for
a
set
period
of
time
for
example
financial
information
or
contract
information
(normally
a
minimum
of
5
years)
for
financial
auditing
purposes
and
project
documentation indefinitely.
Email marketing, enquiry forms and quotations
We
additionally
collect
the
following
from
those
who
subscribe
to
email
marketing
or
submit
to
the
forms
on
our
website
where
available.
We
need
to
collect
this
for
the
legitimate
business
purpose
of
processing
your
enquiry
(we
collect
both
email
and
telephone contact details in case we cannot reach you using one of these).
Your consent to receive marketing emails
Contact Telephone details
Name
Company
Email address
Your consent to be contacted by telephone
The purpose for collecting this information is for:
Preparation and submissions of quotations
Delivery of newsletters and marketing materials
Website Statistics
The legal basis for the processing
We
make
every
effort
to
ensure
that
personal
data
is
only
used
where
consent
is
obtained
in
line
with
UK
/
EU
law.
At
the
point
of
us
requesting
consent
we
will
provide
you
with
confirmation
of
the
use
of
the
data
in
connection
with
the
consent
request.
You
would therefore consent, or we would use your data on one of the following basis;
We need to use it to perform a task in the public interest
Consent needed to use it to comply with our legal obligations
Personal consent to the use of your data
Consent to enter into contract with you by submission of quotations
The use is necessary for us to protect your vital interests
We use it to achieve a legitimate interest, and our reasons for using it outweigh any prejudice to your data protection rights
Generally,
the
basis
of
our
processing
will
be
under
the
basis
of
"Personal
consent"
or
"Contractual
obligation"
dependant
on
the
consent
requested
or
service
for
which
we
you
have
requested.
In
simpler
terms
we
need
and
use
your
personal
information
for
providing the services you have requested or have contracted with us.
However,
when
we
are
communicating
with
you
regarding
products
and
services
you
may
be
interested
in
receiving
information
from
us
in
the
future.
Our
basis
for
processing
is
our
“Legitimate
interest”
as
we
are
communicating
with
you
in
the
context
of
your
business,
corporate
activity
and
identity
and
not
in
relation
to
your
private
life
we
believe
this
to
be
reasonable
and
fair
behaviour in the context of our audience. You may withdraw your consent at any time by emailing us at : info at AyresEng dot com
Safeguarding measures
COMPANY
takes
your
privacy
seriously
and
takes
every
reasonable
measure
and
precaution
to
protect
and
secure
your
personal
data.
We
work
diligently
to
protect
you
and
your
information
from
unauthorised
access,
alteration,
disclosure
or
destruction
and
have
several
layers
of
security
measures
in
place,
including
restricted
access
of
folders
using
active
directory
and
application
security linked to active directory. IT authentication, firewalls, anti-virus/malware.
If you email us
COMPANY
have
an
email
address
located
on
our
website.
Any
email
sent
to
us,
including
any
attachments,
may
be
monitored
by
us
for
cybersecurity
reasons.
Email
blocking
software
may
also
be
used.
COMPANY
has
a
legitimate
business
interest
in
using
your
email
address
in
this
case,
and
any
personal
data
included
in
your
message,
to
resolve
and
respond
to
any
enquiry
made.
Your
email
will
be
handled
in
line
with
our
policies,
depending
on
the
nature
of
your
enquiry.
However,
any
information
and
personal
data
carried
over
the
internet
and
by
email
cannot
be
totally
secure
and
is
liable
to
interception,
loss,
redirection
and
corruption
by other people unless it is encrypted by you.
Emails
sent
to
named
individuals
within
COMPANY
will
be
stored
on
our
systems
indefinitely
for
the
legitimate
business
purpose
of resolving your enquiry and then checking how enquiries have been dealt with but will not be processed for any other purposes.
If you receive e-marketing
COMPANY
will
occasionally
send
you
products
/
services
/
promotions
by
email
that
have
been
identified
as
being
beneficial
to
our
customers
and
in
our
interests.
Such
information
will
be
relevant
to
you
as
a
customer
and
is
non-intrusive
and
you
will
always
have the option to opt-out / unsubscribe at any time. To update your preferences please email us at info at AyresEng dot com.
External links
We
may
link
our
website
directly
to
other
sites.
This
Privacy
Policy
does
not
cover
the
links
within
this
site
linking
to
other
websites. We encourage you to read the privacy statements on the other websites you visit.
Use of cookies
Cookies
are
small
files
saved
to
the
user’s
computer’s
hard
drive
that
track,
save
and
store
information
about
the
user’s
interactions
and
usage
of
this
website.
This
allows
the
website,
through
its
server
to
provide
the
users
with
a
tailored
experience
within this website.
Users
are
advised
that
if
they
wish
to
deny
the
use
and
saving
of
cookies
from
this
website
on
to
their
computers
hard
drive
they
should
take
necessary
steps
within
their
web
browsers
security
settings
to
block
all
cookies
from
this
website
and
its
external
serving vendors.
The
use
of
cookies
is
now
a
standard
operating
practice
for
most
websites.
If
you
do
not
like
the
use
of
cookies,
you
have
the
option
to
deny
their
use
but
site
functionality
may
be
impaired.
You
can
always
delete
your
cookies
after
visiting
a
site.
More
information about cookies can be obtained at
www.allaboutcookies.org
.
Automated cookie scan and declaration
Once
a
month
COMPANY
will
perform
an
automated
cookie
audit
by
scanning
our
website
for
cookies
(HTTP/Javascript
cookies,
HTML5
Local
Storage,
Flash
Local
Shared
Object,
Silverlight
Isolated
Storage,
IndexedDB,
ultrasound
beacons,
pixel
tags,
etc)
and
generate a cookie declaration with descriptions on every cookie found on our website.
We
make
this
declaration
available
to
our
website
user
as
part
of
the
consent
dialog's
details
pane
which
will
slide
up
on
our
website
on
your
first
visit
to
our
website.
The
declaration
also
shows
our
website
user's
current
consent
state
and
offers
our
users
the statutory option of changing or withdrawing a consent.
Cookie consent banner and control
With
the
cookies
consent
banner
our
website
users
are
in
full
control
of
which
cookies
are
set
on
your
website.
Instead
of
having
to
opt-in
or
opt-out
at
up
to
several
hundred
third
party
cookie
providers,
we
are
offering
a
simple,
general
choice
on
four
types
of
cookies across all cookie providers on our website.
The
consent
state
chosen
by
our
website
user
is
stored
on
the
user's
browser
as
a
persistent
cookie
with
a
JSON-formatted
value
that can also be read server side to evaluate the user's consent before setting cookies.
The
banner
displays
a
user
friendly,
no-nonsense
dialog
the
first
time
a
user
visits
our
website
-
no
matter
what
page
the
user
first
lands
on.
The
banner
informs
the
user
about
the
use
of
cookies
on
our
website
and
asks
for
consent
to
set
cookies
on
the
user’s
web
browser,
all
with
minimum
impact
on
the
overall
user
experience.
The
functionality
has
been
categorised
to
offer
quick
and
hassle free visibility and selective consent of cookies.
After
consent
selection,
we
will
remember
the
user’s
choice
for
12
months
after
which
the
banner
will
automatically
pop
up
to
renew the user's consent.
Only
strictly
necessary
cookies
are
set
before
the
user
consents.
Besides
explicit
consent
we
also
support
active
consent
which
submits a consent automatically if our website user navigates your website without answering the consent dialog.
Consequences of not providing your data
You
are
not
obligated
to
provide
your
personal
information
to
COMPANY.
However,
as
this
information
is
required
for
COMPANY to provide you with our products and services we will not be able to offer some / all our services without it.
Liability >
Limitation
of
Liability
:
To
the
maximum
extent
permitted
by
law,
you
assume
full
responsibility
for
any
loss
that
results
from
your
use
of
the
Website
and
the
Service,
including
any
downloads
from
the
Website.
COMPANY
won’t
be
liable
for
any
indirect,
punitive,
special,
or
consequential
damages
under
any
circumstances,
even
if
they’re
based
on
negligence
or
we’ve
been
advised
of
the
possibility
of
those
damages.
In
addition,
for
the
avoidance
of
doubt,
in
no
instance
will
COMPANY
be
liable
for
any
losses
or
damages you suffer if you use the Service in violation of our
Website Terms of Use.
No
warranties
:
To
the
maximum
extent
permitted
by
law,
we
provide
the
Website
and
the
Service
as-is.
This
means
that,
except
as
expressly
stated
in
this
privacy
policy,
we
don’t
provide
warranties,
conditions,
or
undertakings
of
any
kind
in
relation
to
the
Website and / or Service, either express or implied.
Indemnity
:
You
agree
to
indemnify
and
hold
COMPANY
harmless
from
any
losses,
including
legal
fees
and
expenses
that
directly
or
indirectly
result
from
any
claims
you
make
that
aren’t
allowed
under
these
Terms
due
to
a
“Limitation
of
Liability”
or
other
provision.
(Indemnity
is
an
agreement
to
compensate
someone
for
a
loss.)
You
also
agree
to
indemnify
and
hold
us
harmless
from
any
losses,
including
legal
fees
and
expenses,
that
directly
or
indirectly
result
from
(a)
your
use
of
the
Service,
(b)
your
violation
of
any
laws
or
regulations,
(c)
third-party
claims
that
you
or
someone
using
your
computer
did
something
that,
if
true,
would
violate
any
of
these
Terms,
(d)
any
misrepresentations
made
by
you,
or
(e)
a
breach
of
any
representations
or
warranties
you’ve
made
to
us.
Legal
Fees
and
Expenses
:
If
we
file
an
action
against
you
claiming
you
breached
these
Terms
and
we
prevail,
we’re
entitled
to
recover all reasonable legal fees, expenses, and any damages or other relief we may be awarded.
Disclaimers :
COMPANY are not responsible for the behaviour of any third parties, linked websites, or other Members.
Social media platforms
Social
media
platforms
have
become
a
commonly
used
medium
for
business
connections.
COMPANY
actively
communicate
with
business
contacts
through
social
media
channels
such
as
LinkedIn
,
Instagram
,
Facebook
,
Twitter
,
etc.
Personal
data
is
not
retained
out
with
these
platforms
unless
an
enquiry
is
recorded
in
our
internal
systems
for
further
follow
up
or
resolution.
We
would
encourage you to review the privacy policy of any social platform you have in your network.
How we share your data with our third-party suppliers
Should
you
request
information
about
COMPANY’s
products
and
services
we
may
pass
your
contact
information
to
other
data
controllers who either;
we have a specific service agreement or;
are agent partners of COMPANY or;
In
some
instances,
data
processors
(third
party
vendors)
may
have
limited
access
to
business
and
personal
data
stored
in
our
internal
systems
to
carry
out
audits
or
system
support/upgrades.
These
organisations
are
an
integrated
part
of
our
business activities.
Your rights >
How to keep your personal information up-to-date
It's
important
for
both
you
and
us
that
your
personal
information
is
correct.
If
you
believe
this
not
to
be
the
case
then
please
e-
mail the amended details to info at AyresEng dot com and we will contact you to verify your identity.
How you can find out about the information we hold about you
You
have
the
right
to
request
a
copy
of
the
information
that
we
hold
about
you.
If
you
would
like
a
copy
of
some
or
all
of
your
personal
information,
please
email
or
write
to
us
using
the
contact
details
in
this
policy.
We
will
get
in
contact
to
verify
your
identity and if we do hold information about you we will:
Tell you who it could be shared with
Give you a description of it
Tell you why we are holding it
Let you have a concise and clear copy of the information
Is your data used for any automated decision making?
We do not process personal data for the purpose of automated decision making.
Will your information be transferred outside the European Union?
From
time
to
time
our
suppliers
(Google,
Mail
chimp,
etc)
may
store
and
process
your
data
in
the
United
States.
When
this
occurs,
your
personal
data
is
safeguarded
by
suppliers
who
hold
a
current
Privacy
Shield
certification
for
their
US-
based
operations
as
well as Secure Sockets Layer (SSL) encryption for other countries.
Asking us to suppress or remove your personal information
Should
you
wish
to
not
receive
information
from
us
in
future
then
you
can
quickly
action
this
by
sending
your
details
to
info
at
AyresEng dot com and we will quickly suppress your data.
Should
you
further
wish
for
us
to
remove
your
information
entirely
(and
assuming
we
have
no
other
obligation
to
keep
it)
then
please let us know and we will do this – but we would encourage you to let us use it for suppression purposes only.
What to do if you have a complaint
COMPANY
tries
to
meet
the
highest
standards
when
collecting
and
using
personal
information.
For
this
reason,
we
take
complaints
very
seriously.
We
encourage
you
to
make
suggestions
on
how
we
might
improve
our
processes
and
procedures
and
we
will
immediately
review
matters
that
you
may
consider
to
be
misleading,
unfair
or
inappropriate.
If
you
have
a
complaint,
please
contact
us
at
EMAIL
who
will
deal
with
your
request.
Or
write
to
us
at
the
address
above.
You
can
also
choose
to
register
a
complaint directly with the Information Commissioners Office
here.
Our
privacy
policy
which
describes
our
services
and
the
details
of
our
processes
and
suppliers
may
be
changed
without
notice,
and
consequently the details may change at any time in the future. You should visit this page regularly to check for changes.
Detailed information about all of these rights can be found on the
ICO website
.
Know your rights and the
information that we collect
Copyright Ayres Engineering 2019 All Rights Reserved
TERMS
PRIVACY
ACCESS
LEGAL
Copyright Ayres Engineering 2019 All Rights Reserved